|What is the difference between the Windows and Unix platform ?||»|
The choice of hosting-platform (windows or unix) is independent of whatever system you are using on your PC or Mac.
The choice of hosting-platform is primarily a choice of which technology you want to use, so if you want to use server-side programming (ASP or PHP) to build your homepage.
The differences are:
Sharepoint Extensions (for Frontpage/sharepoint designer)
Easy-Install-Toolbox with Joomla, Wordpress etc.
Note: you can always change hosting-platform.
|How do I transfer my domain to you ?||»|
If you are a new or existing customer
Go to our domain-test page, and test for your domain. The domaintester will report that your domain is already taken, which is correct.
Click on " >> " for your domain-order to proceed.
If you order your domain this way. it will be transfered to us.
|How do I order a new domain ?||»|
If you are a new customer and want a new hostingaccount with a new domain
- Go to our frontpage and order a hostingaccount.
- Clicking "Next" will lead you to the domain-checker, where you can find a free domain.
- Complete the order.
If you want to add a domain to an existing hostingaccount
- Log into the controlpanel.
- Click on "upgrade", and press "order" at the domain-section.
- Find one or more free domains that you want at your account.
- Complete the order.
|How do I create a homepage ?||»|
There are several ways to create your homepage. Here are a couple of examples:
Easiest way: The easiest way is to use our websitebuilder called ActiveBuilder. It is template-based, and can be found in the controlpanel. - This way you do not have to worry about programming at all.
Wordpress: Can be installed with our Easy-Install-Tool from the controlpanel. This way you will get the most widely used CMS/blog-program. And you don't have to worry about programming at all.
Alternative CMS-tools are: Mambo and Joomla, which can also be found in the Easy-Install-Tool.
Dreamweaver: This program lets you create and preview your homepage locally, and then you can upload it to your hosting-account with us. See FAQ regarding this subject.
|How do I create an email-address ?||»|
You can create as many email-addresses as you like.
Go into the controlpanel, click on "email", click on "mailadministration".
Click on "create new account" in the left menu.
Input values for these fields:
Email-address: Your new email-address (Note: only text before @ is needed).
Password: The password for your new email-address.
Sender name: The name used when sending an email, will be seen by the addressee.
Space in MB: The size of the new email-account measured in MB.
The user of this email account can do the administation: If this is active, the user can log into the mailadministration and administrate his own email-account and nothing else.
Delivery: Should mails to this account be deleted?
This is mainly used if an email-address is only used for forward from the address. When activated a copy of the forwarded email is not using extra space on the account.
Your new email-address is now created.
|Cancel your hostingaccount at your old host||»|
If you want to be sure everything is cancelled properly at your old host, send them a signed letter where you state that you cancel the hostingaccount. Moving the domain is often not enough.
|I have lost my password||»|
Use the "forgot password?"-function under "my hosting account" in the topmenu of the frontpage.
This will send an email with all logins and passwords.