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Move hosting platform: windows to unix / unix to windows
To move your hosting-account to another platform (unix or windows) you will have to order it on the controlpanel under upgrades.

Important:
Remember to backup your webpages from your current hostingaccount first, because these will not be transferred.
E-mail and MySql aren't affected when you change platform.

unix to windows
Your FTP login will change, so now you have to include "talkactive\" infront of your login, so you will have "talkactive\web12345" instead of your normal "web12345".

windows to unix
Your FTP login will now be without "talkactive\" infront of your login.